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Terms & Conditions
Last Updated: 07.30.2025
Welcome to the online site for D&A Auto Body Shop. These Terms and Conditions (“Terms”) govern your use of our website and associated services (“Site”), including repair appointments, estimates, service requests, marketing communications, and customer support. Please read these Terms carefully before using our services. By continuing to use the Site, you agree to be bound by these Terms.
1. Use of Site
You may use this Site only for lawful purposes. By using the Site, you confirm that you are at least 18 years old or have the consent of a legal guardian. You agree not to misuse the platform, attempt unauthorized access, transmit harmful code, or interfere with other users’ experience. Any violation may result in access termination and possible legal action.
2. Appointments & Estimates
Service requests and appointment bookings made via the Site are sent directly to D&A Auto Body Shop. We recommend reviewing all details carefully before submission. Estimates provided are based on the information you submit and may be adjusted upon in-person inspection. Submitting a request does not guarantee availability or pricing
3. Pricing, Taxes, and Fees
All service prices are displayed in U.S. Dollars and may vary based on vehicle condition, parts availability, or labor involved. Pricing is subject to change without notice. Applicable local, state, and federal taxes, as well as disposal or materials fees, will be itemized in your final invoice.
4. Cancellations and Refunds
You may cancel or reschedule your appointment up to 24 hours in advance by contacting us directly. Because services often require part orders or reserved labor slots, cancellations made within 24 hours may be subject to a fee. Refunds for prepaid services are handled on a case-by-case basis.
5. Vehicle Drop-off & Pickup
Drop-off and pickup times are based on your confirmed appointment or service schedule. We aim to meet quoted turnaround times, but delays may occur due to parts availability, insurance approvals, or unforeseen repair needs. Vehicles not picked up within 5 business days after completion may incur storage fees.
6. Personal Information We Collect
We may collect your name, phone number, email, vehicle information (make, model, VIN), billing address, service history, and insurance details. This information allows us to provide accurate service, communicate with you, and improve our operations.
7. How We Collect Data
Data is collected directly from you (e.g., appointment forms), automatically (e.g., browser cookies), and via third-party tools (e.g., analytics platforms). We limit unnecessary data collection and maintain transparency in our data handling practices.
8. Data Retention
We retain personal data only as long as necessary to fulfill service obligations, comply with legal requirements, resolve disputes, and support warranty claims. When no longer needed, your data is securely deleted or anonymized in accordance with applicable regulations.
9. Sharing of Information
Your information may be shared with trusted service providers (e.g., parts vendors, payment processors, insurance partners) to facilitate our operations. We may also share anonymized data for internal analysis. We do not sell personal data to third parties.
10. Cookies and Tracking
Cookies help us improve user experience and website functionality. We may use tools like Google Analytics to track usage patterns. You can disable cookies through your browser settings, but this may limit some features.
11. Your Privacy Rights
Depending on your state of residence, you may have the right to access, correct, or delete your data. You may also opt out of certain uses. Requests can be submitted via email. We may require identity verification. See our Privacy Policy for full details PRIVACY POLICY.
12. Email Communications
We may send transactional emails related to your appointments or services. Marketing communications will be sent only with your consent and include an unsubscribe option. Unsubscribing from promotions does not affect service-related messages.
13. Social Media & External Links
Our Site may link to third-party platforms (e.g., Google, Yelp, Instagram). D&A Auto Body Shop is not responsible for external content or privacy practices. Your interactions with those platforms are subject to their respective terms.
14. Data Security
We use industry-standard security protocols (including SSL encryption) to protect your data. However, no internet-based system is fully secure. We recommend using strong passwords and keeping your devices protected.
15. Children’s Privacy
This Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it in compliance with the law.
16. Intellectual Property
All content on this Site—including text, images, service descriptions, and logos—is the property of D&A Auto Body Shop or its licensors. Unauthorized use is strictly prohibited and may result in legal consequences.
17. Modifications
We reserve the right to update these Terms at any time. Updated versions will be posted here. Continued use of the Site after updates constitutes acceptance. Please review these Terms periodically.
18. Contact Us
If you have questions or concerns about these Terms or your data, please contact us:
D&A Auto Body Shop
Phone: +1 718-657-2020
Email: daautobody92@gmail.com
Address: 180-02 Jamaica Ave, Jamaica, NY 11432
To view our third-party platform provider’s terms, visit: https://www.the7seconds.com/platform-provider-terms